Privacy Policy
Peptimes ("we", "our", "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data. By using our website and purchasing our products, you agree to the practices described here.
Data We Collect
Information you provide
- Your name and email address when you make a purchase
- Payment information (processed securely by Paystack — we never store your card details)
- Any messages you send us via email or contact forms
Information collected automatically
- IP address and general location (country/city level)
- Browser type and device information
- Pages visited and time spent on our site (via analytics)
- Referring website (how you found us)
How We Use Your Data
We use your information to:
- Process your purchase and deliver your digital product
- Send you your download link and order confirmation
- Respond to support requests
- Improve our website and understand how people use it
- Send you occasional updates about new products (you can unsubscribe at any time)
We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling.
Cookies
Our website uses cookies to function properly and to understand how visitors use the site. These include:
- Essential cookies: Required for the site and checkout to work
- Analytics cookies: Help us understand traffic and improve the site (e.g. Google Analytics or Shopify Analytics)
- Advertising cookies: Used by Facebook/Meta to measure ad performance if you arrived via an ad
You can disable cookies in your browser settings, though this may affect site functionality.
Third-Party Services
We use the following third-party services that may process your data:
- Shopify — our store platform (shopify.com/legal/privacy)
- Paystack — payment processing (paystack.com/privacy)
- Meta (Facebook) — advertising and analytics
- Google Analytics — website analytics
Each of these services operates under their own privacy policies. We encourage you to review them.
Your Rights
Under applicable data protection laws (including POPIA in South Africa), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with the Information Regulator (South Africa)
To exercise any of these rights, contact us via our contact page.
Terms of Service
By accessing our website and purchasing our products, you agree to be bound by these terms. Please read them carefully.
Digital Products
All products sold by Peptimes are digital downloads (PDF format). Upon successful payment:
- A download link will be sent to your email address within minutes
- The link is for personal use only and is non-transferable
- You may not reproduce, distribute, resell, or share the content without written permission
- The file remains accessible to you — save a copy to your device for permanent access
Refund Policy
We offer a 7-day money-back guarantee on all purchases of the Over-40 Peptide Handbook. If you are not satisfied with your purchase for any valid reason, contact us within 7 days of purchase and we will issue a full refund on the ebook.
Refunds are processed back to your original payment method within 5–10 business days.
Medical Disclaimer
All content produced and sold by Peptimes is for educational and informational purposes only. Nothing on this website or in any of our products constitutes medical advice, diagnosis, or treatment.
The information provided is not a substitute for professional medical advice from a qualified healthcare provider who is familiar with your individual circumstances. Always consult your doctor or a licensed health professional before making any changes to your health regimen, starting any supplement, or acting on any information you have read here.
Peptimes makes no guarantees about specific outcomes or results from reading our materials.
Intellectual Property
All content on this website and within our digital products is owned by Peptimes and protected by copyright law. You may not copy, reproduce, republish, or distribute any content without our express written consent.
Changes to These Policies
We may update these policies from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policies.
Contact Us
For any questions about these policies, your data, or your purchase:
- Contact us at hello@peptimes.co.za
- We aim to respond within 1–2 business days.